According to three sellers who spoke to CNBC, as well as numerous messages on public forums, many of the supposedly counterfeit books had been sent to the same person and address.
When these sellers got the email from Amazon notifying them that their accounts had been suspended, they checked their records and found that the book had been sent to Clara Dufour at 303 S. River Street in Seattle.
If Dufour really exists, she doesn’t seem to work or live at that address, which is home to a 75,000 square foot commercial office space called OpenSquare. A representative at the OpenSquare location said he’d never heard of Dufour, knew nothing of any books arriving there and suggested checking with the “Amazon fulfillment center across the street.”
An administrator at the nearby Amazon warehouse said it was company policy not to disclose the name of any employees at the facility.
Amazon declined to comment on the specifics of this story, but said in a statement that it removes “suspected counterfeit items as we become aware of them, and we permanently remove bad actors from selling on Amazon.”
Meanwhile, the booksellers have been busy filling out appeals for reinstatement and trying to get someone at Amazon to listen. Several of them have had their accounts reactivated this week, but without explanation.
At the same time, they’re trying to figure out who’s behind Clara Dufour, and have congregated on an Amazon Sellers Forum that’s accumulated 376 comments since the first seller posted about the issue on Nov. 30.
from Update News Zone https://ift.tt/2Bh5U8J
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